PERSONAL DETAILS

Name: Kuan Liung Tan
Address: Radcliffe Avenue, Klemzig SA 5087 Australia
Mobile No: +61 422 504 754
Email: kuantan@expertcentre.net
Website: http://www.kuantan.expertcentre.net
Residency: Permanent Resident (AUS); Citizen (MAS)

PROFESSIONAL EXPERIENCE

FULL TIME POSITIONS

2006 - Now: PhD Student, University of South Australia

Duties:

• Perform interpretive studies on creative teams at work, with the purpose of enabling effective ICT support for these processes in future
• Collect and analyse document, communication records
• Conduct interviews with research participants
• Write and present academic articles.

Achievements:

• Obtained the Australian Postgraduate Awards scholarship for this research
• Presented my research work in various locations, most notably the London School of Economics, UK and the University of Zurich, Switzerland.

2004 - 2005: Senior Consultant, Leader Entity Pty Ltd, Penang, Malaysia

Duties

• Provide top-level advice to customers. I had two major customers in my portfolio, a training institute, Infogenius and a college, Institut Wawasan
• Assist customers in research, development and marketing of new training programmes
• Assist customers in improving their day-to-day operations.

Achievements:

• Successfully led a team which streamlined the processes of Institut Wawasan. We ensured that these processes are compliant to ISO 9001 requirements and subsequently, the organisation managed to pass the official audit and obtained the ISO 9001 certification.
• Successfully led the development of a Technical English programme specially tailored for Manufacturing Specialists in Intel Malaysia. The programme was approved by the Training Department of Intel Malaysia.
• Co-led the marketing team for the programme, which managed to attract 178 Intel employees and generated over $80,000 revenue.
• Developed the framework for a Train the Trainers programme for Infogenius which was approved by the Malaysian government. The programme was targeted at college educators

SUPPLEMENTARY POSITIONS

2009 - now: Project Manager, Benchmarking
(I was a member of a consultancy team of School of Computer and Information Systems, University of South Australia. The team is tasked with developing a benchmarking framework for Uniting Care Wesley, South Australia) 

Duties

• Develop a benchmarking framework for the IS department of Uniting Care Wesley Adelaide. The developed framework will contain process metrics for IS departments of important non-profit organisations.
  

 2008: Systems Advisor, School of Computer and Information Systems, University of South Australia
(I was a member of a consultancy team of School of Computer and Information Systems, University of South Australia. The team is tasked with developing a knowledge management system for Uniting Care Wesley, South Australia)

Duties

• Provide technical advice during the initial development, specifically advice on developing the software development framework, setting up SQL databases and developing the user interface with PHP scripting language.

2006 - now: Information Systems Lab (InSyL) manager, School of Computer and Information Systems, University of South Australia

Duties

• Oversee the day-to-day operations of the InSyL laboratory
• Perform backups and upgrades to existing lab infrastructure.

2006 - 2008: Lecturer for the following subjects - Archival Management and Digital Preservation; Fundamentals of Information Systems M
Tutor for Electronic Commerce in University of South Australia

Duties

• Prepare course materials and deliver lectures/tutorials

Achievements

• Taught around 100 students over 5 study periods
• Obtained positive feedback from students (over 75% according to the Student Evaluation of Teaching scores).

2005-2007: Course Manager for the following subjects - Fundamentals of Information Systems M, CIS Research Methods, Electronic Commerce, E-Business M in University of South Australia

Duties

• Act as a first point of contact for all student queries
• Develop and maintain the course website in accordance to the requirements of the Course Coordinator
• Moderate discussion board of the course website
• Develop a new Conference Website (for CIS Research Methods)

EDUCATION

University of South Australia, PhD in Information Technology, Ongoing

University of Science Malaysia, Masters of Science (Research), 2005
( Research in neural network implementation for microcontroller systems)

University of Science Malaysia, Bachelor of Engineering (Hons), Electrical & Electronic Engineering, 2002

TRAINING

Train the Trainer Accreditation Lv. 3 (Malaysia), 2005

Computer Hardware Lv. 3 (Malaysia), 2005

TECHNOLOGY

Productivity Suites: MS Project, MS Office, MS Visio, MS Publisher, Endnote, Leximancer

Web Presentation/Development Software: Dreamweaver, Photoshop and MS Frontpage

Programming Utilities: VB, HTML, PHP, SQL, C++ and Assembly Language.

LANGUAGES

Fluent in English, Mandarin, Malay (both written and spoken); and Hokkien (spoken).

PUBLICATIONS

REFEREED CONFERENCE PAPERS

• Tan, KL and Swatman, P 2009, 'Collaborative Team Information and Support', Proceedings of the IADIS International Conference in ICT, Society and Human Beings, pp. 98-104.

• Tan, KL and Swatman P 2009, 'Design of a Knowledge Sharing System in a Non-Profit Organisation', Proceedings of the IADIS International Conference in ICT, Society and Human Beings, pp. 129-138.

• Blackburn T, Tan, KL and Swatman P 2009, 'Extending a Meeting Model and Identifying Social Activities for Application Support', Proceedings of the IADIS International Conference in ICT, Society and Human Beings, pp. 20-27.

• Raisey, D, Tan, K, Swatman, P & Blackburn, T 2006, 'An Empirical Study of the Evolving Dynamics of Creative Teams in Action', in IFIP WG8.3 International Conference on Creativity and Innovation in Decision Making and Decision Support, vol. 1, p. 47.
• Tan, KL, Mashor, MY, Ali, AN & Mat-Isa, NA 2004, 'Implementation of the Hybrid Multilayered Perceptron Network in Assembly Language', in Proceedings of the 2nd International Conference on Artificial Intelligence in Engineering and Technology, pp. 753-757.
• Mat-Isa, NA, Tan, KL, Mashor, MY & Ali, AN 2004, 'Intelligent Pre-Cancerous Screening System based on HRBF Neural Network', in Proceedings of Knowledge Management International Conference and Exhibition, pp. 53-56.
• Mat-Isa, NA, Tan, KL, Mashor, MY & Ali, AN 2004, 'Neural Network Based Cervical Cancer Classification Design', in Proceedings of Knowledge Management International Conference and Exhibition, pp. 57- 60.
• Tan, KL, Mashor, MY, Mat-Isa, NA, Ali, AN & Othman, NH 2003, 'Design of a Neural Network Based Cervical Cancer Diagnosis System: A Microcontroller Approach', in Proceedings of the 3rd International Conference on Advances in Strategic Technologies, vol. 2, pp. 725-729.
• Tan, KL, Mashor, MY, Mat-Isa, NA, Ali, AN & Othman, NH 2003, 'Diagnosis Support Systems for Cervical Cancer: A Review', Proceedings of the 3rd International Conference on Advances in Strategic Technologies, vol. 2, pp. 843-848.
• Tan, KL & Ngah, UK 2003, 'Restoration Techniques for Mammogram and Ultrasound Images', in Proceedings of the International Conference on Robotics, Vision, Information and Signal Processing, pp. 98-104.

REFEREED JOURNAL ARTICLES

• Mashor, MY, Mat-Isa, NA, Subramaniam, E & Tan, KL 2006, 'Breast Cancer Diagnosis Systems: A Review', International Journal in Computer and Internet Management, vol. 14, no. 2.
• Tan, KL, Mashor, MY, Ali, AN & Mat-Isa, NA, 2005, 'Interfacing between a Computer and a Hybrid Multilayered Perceptron Network Based Portable System', Technical Journal, School of Electrical & Electronic Engineering, Universiti Sains Malaysia.

ARTICLES BEING REVIEWED

• Tan, KL & Swatman, P. 2008, ‘The Dynamics of a Creative Team in Action – An Empirical Observation’, submitted to the Journal of Information Technology.
• Tan, KL & Swatman P. 2008, ‘Modelling Creative Team Dynamics’, submitted to the European Conference in Information Systems.

SPECIAL AWARDS

I have represented University of Science Malaysia and won a Gold Medal in the International Invention, Innovation, Industrial Design and Technology Exhibition (ITEX), 2004, Kuala Lumpur, for the design of a Smart Portable Carbon Monoxide Forecaster. The award was conferred by the Malaysian Invention and Design Society (click here to access the MINDS website).

REFEREES

AUSTRALIAN-BASED:

Prof. Paul Swatman, Professor, University of South Australia.
Ph: +61 8 830 29185; E: Paul.Swatman@unisa.edu.au
Mr Roger Tagg, Senior Lecturer, University of South Australia.
Ph: +61 8 830 20413; E: Roger.Tagg@unisa.edu.au

MALAYSIAN-BASED:

Ms Kim Lee, Director, Leader Entity Pty Ltd.
Ph:  +60 17 545 5277; E: Kim.Ph.Lee@gmail.com

Ms Jennifer Teh, CEO, Institut Wawasan.
Ph: +60 4 491 3388; E: Jennifer.Teh@iwawasan.com.my